Summary
The Treatment Coordinator at Red Square Dental and Orthodontics is responsible for guiding patients through their treatment plans, ensuring financial clarity, and coordinating care from approval to scheduling. This role plays a key part in case acceptance and overall patient satisfaction.
Position Requirements:
- Experience in dental treatment coordination preferred
- Strong understanding of insurance authorizations and financial arrangements
- Excellent communication and patient education skills
- Strong organizational and follow-up abilities
- Ability to build trust and improve case acceptance
Primary Duties
- Create and present comprehensive treatment plans to patients
- Submit insurance authorizations and follow up to ensure timely approvals
- Schedule approved treatments efficiently and coordinate with clinical staff
- Discuss financial options with patients, including payment plans and financing
- Ensure patients fully understand their treatment and financial responsibilities
- Maintain accurate documentation of treatment plans and case status
- Follow up with patients regarding pending or unscheduled treatment
- Perform other duties as assigned to support daily operations and team objectives
Compliance & Standards
- Follow office policies, OSHA, and CDC guidelines
- Maintain accurate and up-to-date patient records
- Always ensure patient confidentiality and professional communication
Work Environment
- On-site, patient-facing administrative role
- Fast-paced, goal-oriented environment
- Strong collaboration with clinical and front office teams
Ready to apply?
Email your resume and cover letter to hr@redsquaredentalcare.com and our team will be in touch.
Red Square Dental & Orthodontics is an equal opportunity employer.
Employment decisions are made without discrimination based on any legally protected status.
